Documentation for specialists
Everything you need to know to effectively use Therappy — from registration to team management.
First steps
First steps
From registration to your first booking — a complete guide to getting started on the Therappy platform.
Czytaj →Specialist profile
Bio, photo, location, languages, social media links, and live preview — how to create a profile that attracts clients.
Czytaj →Certificates and qualifications
How to submit diplomas, track verification status, and build credibility.
Czytaj →Main dashboard
Statistics, profile completion, search demand, upcoming bookings, and Super Specialist badge — all on one screen.
Czytaj →Employee path
Registration as a clinic employee, completing data, waiting for verification, and accessing the panel after approval.
Czytaj →Import from other platforms
Move your business to Therappy in minutes — how to import data from Booksy and ZnanyLekarz.
Czytaj →Daily work
Bookings
Confirming, cancelling, notes, group bookings, online sessions, and status management — all in one place.
Czytaj →Body diagrams and notes
Using interactive body maps to create precise notes about client condition and session progress.
Czytaj →Availability
Schedule, slots, breaks, templates, blocking days, and calendar sync — how to set up a calendar that works for you and your clients.
Czytaj →Availability templates
Managing your work schedule using templates — save time by copying opening hours for upcoming weeks.
Czytaj →Messages
Communication with clients — threads, quick replies, photos, booking actions, and conversation management.
Czytaj →Waitlist
Managing the queue of clients waiting for an available appointment — notifications, booking, and export.
Czytaj →Client reviews
Viewing reviews, responding to clients, and building your reputation on the platform.
Czytaj →Responding to reviews
How to respond to customer reviews, use the AI assistant, and follow limits — building reputation step by step.
Czytaj →Calendar integrations
Google Calendar, iCal feed, .ics file import, and time zone — bidirectional sync and avoiding conflicts.
Czytaj →Notifications (email and push)
What emails you receive, category preferences, push notifications in PWA app, and summaries and alerts.
Czytaj →Questions & answers
Answer client questions — how the Q&A section works on the Therappy platform.
Czytaj →Slack notifications
Receive notifications about bookings, cancellations, and payouts directly to your selected Slack channel — without opening the panel.
Czytaj →Reports and support
How to submit a report to the Therappy team, track its status, and communicate with support directly in the panel.
Czytaj →My offer
Services
Adding services, templates, pricing, service modes, AI categories, and health conditions — manage your full offer.
Czytaj →Gallery
Uploading photos, drag & drop, cover photo, captions, and limits — how to showcase your office and work.
Czytaj →Articles and blog
Creating articles, drafts, tags, publication, moderation, and dedicated analytics — build expertise and attract clients.
Czytaj →Service add-ons
Upgrades, extra time, and extras — how to enrich your offer and increase booking value.
Czytaj →Online sessions
Video session configuration, meeting link, security, and calendar integration.
Czytaj →Treatment plans and templates
Professional client management — creating exercise sets, treatment templates, and monitoring progress.
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Czytaj →Business
Payments and wallet
Stripe Connect, balance, payout schedule, verification status, and platform commission — how to earn through Therappy.
Czytaj →Analytics
Revenue, trends, retention, confirmation rate, popular services, monthly comparison, and coaching — a complete picture of your practice.
Czytaj →Search analytics
Learn how clients find your profile — view statistics, keywords, and profile effectiveness in search results.
Czytaj →Team
Inviting employees, roles and permissions — for practice owners only.
Czytaj →Settings
Privacy, integrations, notifications, group bookings, quick replies, and data export — full control over your account.
Czytaj →Pre-consultation form
Automatic assessment of client needs before the first psychological session — time savings and better client preparation.
Czytaj →Organization and clinic
Setting up a clinic, organization panel, inviting specialists, public page, and roles — how the organization model works in Therappy.
Czytaj →Organization panel
Daily clinic operations: analytics, bookings, calendar, clients, leads, staff, and settings — all in one place.
Czytaj →AI Assistant for specialists
How to use artificial intelligence to generate visit descriptions, session summaries, and professional review responses.
Czytaj →Gift cards
Managing gift cards — sales, code validation, payouts, and configuration in specialist panel.
Czytaj →Group bookings
Managing groups, participant limits, and discounts — how to effectively run sessions for multiple people.
Czytaj →Loyalty program
Building a base of regular clients through points, levels, and rewards — point earning rules and revenue impact.
Czytaj →Client referrals
Recommend clients to other specialists — the new referral system with rewards.
Czytaj →Advanced AI tools
Use the power of artificial intelligence to save time — respond to reviews and generate session summaries with one click.
Czytaj →Visibility and discovery
Referral program
Gain new clients through referrals — how the recommendation system works and how it affects your visibility.
Czytaj →Specialists forum
Join the Therappy specialist community — discuss, share experiences and build professional contacts.
Czytaj →Search visibility
How search works, profile completion ranking, featured specialists, card in results, and map — how clients find you.
Czytaj →SEO and visibility in Google
Schema.org on profile, Open Graph and Twitter cards, impact of articles on ranking, and how profile completion helps in search engines.
Czytaj →Specializations (verticals)
Available industries, vertical-dependent certificates and categories, and how specialization choice affects your profile.
Czytaj →Public profile (what clients see)
Profile page layout, trust badges, reviews section, similar specialists, gallery and services — how you present yourself to clients.
Czytaj →Social media links
Show your social media presence — connect your profile with Instagram, Facebook, and TikTok.
Czytaj →Ranking and reliability
Learn how we build trust on the platform — specialist points system and reliability score.
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