Accessibility Statement for Therappy

We are committed to ensuring the accessibility of our platform for all users.

Our Commitment

Therappy is dedicated to ensuring the accessibility of its web platform for people with disabilities. Our goal is to create a digital environment that is inclusive and usable for all users, regardless of their abilities.

If you encounter any accessibility barriers, please contact us at: accessibility@therappy.pl

Compliance Status

Compliance Level

WCAG 2.1 AA

Therappy is compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. This means that most content is accessible to people with disabilities.

Testing Methods

  • Automated accessibility testing (axe-core)
  • Manual testing with screen readers (VoiceOver, NVDA)
  • Keyboard navigation testing
  • Color contrast measurements

Accessibility Features

Our platform includes the following accessibility features:

Keyboard Navigation

Full functionality available via keyboard, without requiring a mouse.

Screen Reader Support

All interface elements have appropriate ARIA labels and are correctly read by screen readers.

Focus Indicators

Visible focus rings on all interactive elements.

High Contrast Mode

Support for system high contrast mode (Windows High Contrast Mode).

Reduced Motion

Animations are disabled when user sets 'prefers-reduced-motion' preference in their system.

Skip Links

Ability to skip navigation and go directly to main content.

Form Labels

All form fields have associated labels and error descriptions.

Color Contrast

Text meets WCAG AA contrast requirements (4.5:1 for normal text).

Known Limitations

Despite our efforts, some parts of the site may not be fully accessible:

FeatureLimitationPlanned Fix
Salon MapMap navigation may be difficult for screen reader usersQ2 2026 - alternative salon list
Booking CalendarDate selection requires multiple key pressesQ2 2026 - keyboard shortcuts
Search FiltersFilter panel may be confusing in keyboard navigationQ2 2026 - simplified structure

Compatibility

Browsers

The site is tested and supported in the following browsers:

  • Chrome (version 120+)
  • Firefox (version 120+)
  • Safari (version 17+)
  • Edge (version 120+)
  • Chrome Mobile (Android)
  • Safari Mobile (iOS)

Assistive Technologies

We have tested our platform with the following assistive technologies:

  • VoiceOver (macOS, iOS)
  • NVDA (Windows)
  • JAWS (Windows)
  • TalkBack (Android)
  • System magnification
  • System high contrast

Feedback & Enforcement

If you encounter any accessibility issues with our site, please report them.

Contact Methods

Response Time

We respond to all reports within 48 business hours.

Enforcement Procedure

If you are not satisfied with our response to your report, you can:

  1. 1.Contact us again with additional information
  2. 2.Contact the Government Plenipotentiary for Persons with Disabilities
  3. 3.Seek help from accessibility-focused non-profit organizations

Technical Information

Technologies used in the site:

  • HTML5
  • CSS3
  • JavaScript (ES2020+)
  • React 19
  • Next.js 16
  • ARIA 1.2

Specifications on which accessibility depends:

  • WCAG 2.1 AA
  • WAI-ARIA 1.2
  • HTML Living Standard

Last updated: